We are committed to safeguarding your privacy. You can rest assured that we will not compromise your privacy nor sell your data. If you choose to input your data onto our website, we will store it securely and we will respect your marketing choices.
Unless we advise otherwise at the time you submit data to our website, we will be the data controller of all data uploaded by you to us. Our contact details, together with our registration details for the UK’s Information Commissioner’s Office (ICO), are set out in the ‘Contacting us’ section below.
General
Please read this privacy policy carefully as it sets out the basis on which we collect any personal information from you, or that you provide to us and how we use it in the operation of the website.
This privacy policy covers clients, suppliers, visitors to our website and third parties. This policy does not form part of any contract or retainer. We may amend this notice at any time.
Contacting us
LEXLAW Limited (“LEXLAW”, “us”, “we”) practises as LEXLAW Solicitors & Advocates and is a company registered in England & Wales number 08228856 whose registered office address is 4 Middle Temple Lane, Middle Temple (Inn of Court), City of London EC4Y 9AA.
We are committed to protecting and respecting your privacy. We are registered with the Information Commissioner’s Office under registration number ZA034542.
If you have any questions about any aspect of this privacy policy or your information, or to exercise any of your rights as described in this privacy policy or under data protection laws, you can contact us:
- By post: 4 Middle Temple Lane, Middle Temple (Inn of Court), City of London EC4Y 9AA; or
- By email: [email protected]
What data do we collect from website visitors?
You can browse our website as a guest without giving us any information, and we won’t know who you are. However, please bear in mind that we may:
- record, store and use information about the areas of the website which you visit and at what times;
- record, store and use information about your activities in using the website; and
- collect information about your computer, such as which browser you are using, your network location, your operating system, your IP address and the type of connection you are using.
We may also collect and store data that you submit to us via email through any contact forms on the Website. The information you provide us about yourself when you submit your information and when you interact and correspond with us by other means including in person, in writing or by telephone, will be shared with the relevant department, partner or employee in order to consider the service you have requested. We may also contact you for feedback.
Your information will be kept confidential unless we are required by law or our professional regulatory obligations to disclose it. If you provide us with confidential information as part of your enquiry, this shall not constitute a retainer between us and shall not in itself prevent us from acting for anyone else.
What information do we collect from clients?
In order to provide you with our services, we may collect, store and process information you provide to us or we obtain from public information both before and during the course of us providing you with our services.
The types of information we may request from you are:
- contact information – including your name, date of birth, address, postcode and other contact information such as email address and telephone/mobile number and (where applicable) the contact details of your first of kin;
- bank or building society account details to make or receive payments as required;
- your financial interests, financial position, or loan repayment performance;
- answers to questions required by third party credit reference agencies for identification purposes;
- information about your activities in using the Website; and
- information from directors/individuals associated with you and/or your business.
We may retain copies of the following information about you:
- any correspondence you send us;
- passports or other identification evidence that you provide for anti-money laundering and anti-fraud purposes;
- where explicit consent has been provided, information about your personal financial circumstances, including your bankruptcy and applications for credit in order to allow you to annul your bankruptcy;
- where explicit consent has been provided, information relating to any criminal proceedings in which you have been involved.
What do we do with the information we collect from users of the Website?
The main reason we use this information is to provide you with both an improved website experience and details about our products and services. Where it is in our legitimate interest to do so, we (or third party data processors, agents and sub-contractors acting on our behalf) may also use the information:
- to enrich your experience and interaction with the Website by allowing you to store your details so that your preferences are retained when you revisit the Website;
- to analyse site usage and improve our services;
- to deliver to you any administrative notices, alerts and communications relevant to your use of the services;
- to contact you from time to time to inform you about new features;
- to troubleshoot problems; and
- to protect you against fraud or other criminal activity.
Using the information we collect?
Where it is in our legitimate interest to do so, we (or third party data processors, agents and sub-contractors acting on our behalf) may process your data:
- to provide the information, products, and/or services you request;
- to provide legal or other services, including dealing with claims and legal proceedings, under a retainer or contractual agreement or to take steps to enter into a retainer or contra
- for our legitimate business interests and that of third parties, including pursuing business and strategic objectives;
- to ensure compliance with our legal and regulatory obligations
- to carry out financial and identity checks, fraud prevention checks, regulatory checks and credit checks, including by using scoring methods;
- to carry out business development, statistical analysis and market research;
- to develop and improve our services and products;
- to update our records;
- for newsletters and marketing communications;
- for recruitment and employment
- for network and information security for customer service, including answering questions and responding to feedback and complaints; and
- for any other specific purposes in relation to your activities and our services.
Where you have given us consent to collect and store your data, you can withdraw your consent at any time, but without affecting the lawfulness of processing based on consent before its withdrawal. You can update your details or change your privacy preferences at any time by contacting us via the details as given in the “Contacting Us” section above.
Who do we share your information with?
We won’t provide your personal information to other companies for their marketing purposes unless you have given us your consent. We may disclose your personal information to third parties where it is in our legitimate interest to do so including for the following reasons:
- we may share your information with analytics and search engine providers that assist us in the improvement and optimisation of our site;
- we may share your personal information with companies and other third parties performing services on your or our behalf (for example KYC service providers, credit reference agencies, customer relationship management providers or third party finance provides) who will only use the information to provide that service. We may also share your personal information with other members of our corporate group, or a purchaser or potential purchaser of our business;
- we may share alerts and information derived from identity verification checks with third parties for the purpose of anti-money laundering and fraud prevention;
- we may disclose your personal information on request to regulatory authorities the police or any other regulator or government authority in order to fulfil any regulatory responsibilities, to help prevent or detect fraud or any other type of crime or for any other reasonable purpose identified by the relevant authority.
Third parties may include:
- Other law firms and the courts
- Legal service providers
- Business services suppliers
- Background and identity check providers and credit check agencies
- Agents, consultants and contractors
- Insurance brokers and insurance companies
- Third party litigation funders
- Recruitment consultants and employment agencies
- Government, regulatory and other official bodies
Where we store your personal data
We are committed to ensuring that your information is safe and take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). It may also be processed by staff operating outside the EEA who work for us or for one of our sub-contractors. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on either our secure servers or is stored with a third party secure data storage provider, which encrypts the data and keeps it in secure storage servers, which are located in data centres.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How long we keep your information
We will keep your data for as long as necessary to fulfil the purposes described in this privacy policy or for as long as we are required by law. Usually, we will keep your information for a period of up to 6 years in order to protect our legal position should the need arise.
Marketing and Communications
If you have registered with us or have previously asked us for information on our products or services, provided you have given us your consent, we may send you information on our range of products and services by phone, email and/or SMS.
If you decide to withdraw your consent at any time, please contact us using the contact details stated in the “Contacting us” section above.
Your Rights
Access to your information and updating your information
You have the right to access information which we hold about you. If you so request, we shall provide you with a copy of your personal information which we are processing. For any further copies which you may requested, we may charge a reasonable fee based on administrative costs.
You also have the right to receive your personal information in a structured and commonly used format so that it can be transferred to another data controller (‘data portability’).
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Right to object
You have the right to object at any time to our processing of your personal information for direct marketing purposes.
You also have the right to object, on grounds relating to your particular situation, at any time to processing of your personal information which is based on our legitimate interests. Where you object on this ground, we shall no longer process your personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Your other rights
You also have the following rights under data protection laws to request that we rectify your personal information which is inaccurate or incomplete. If you think any information we have about you is incorrect or incomplete, please contact us to let us know and we will delete or update any information as soon as possible.
In certain circumstances, you have the right to request the erasure of your personal information erasure (‘right to be forgotten’); and restrict the processing of your personal information to processing to which you have given your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of others.
Exercising your rights
You can exercise any of your rights as described in this privacy policy and under data protection laws by contacting us as given in “Contacting us” above.
Save as described in this privacy policy or provided under data protection laws, there is no charge for the exercise of your legal rights. However, if your requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either: (a) charge a reasonable fee taking into account the administrative costs of providing the information or taking the action requested; or (b) refuse to act on the request.
Where we have reasonable doubts concerning the identity of the person making the request, we may request additional information necessary to confirm your identity.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.
Linking
We may link to other websites which are not within our control. Once you have left our Website, we cannot be responsible for the content of other websites or for the protection and privacy of any information which you provide on these websites. Please note that these websites have their own privacy policies and website terms and conditions. We do not accept any responsibility or liability for these policies. Please check their privacy policies and their website terms and conditions when you visit them and before you submit any personal data to these websites.
Complaints
You also have the right to complain to the Information Commissioner’s Office (https://ico.org.uk/) about our data processing activities (helpline on 0303 123 1113).