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    Banking Dispute Resolution Scheme: complainants expected to include SMEs mis-sold EFGs by RBS & loans by Clydesdale

    Posted on August 6th, 2019 by Jaron Dosanjh

    The Financial Conduct Authority (FCA) has said that business owners who were mis-sold tax-payer backed Enterprise Finance Guarantees (EFGs) by the Royal Bank of Scotland (RBS) may be eligible to submit a complaint for financial redress to the new Banking […]

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    Steps taken towards a Banking Dispute Resolution Scheme (BDRS) for SMEs but will it work?

    Posted on July 17th, 2019 by Jaron Dosanjh

    In October 2018, the UK Finance-commissioned Walker Review of the redress landscape for SMEs was published. Amongst the recommendations for the settlement of both past and future disputes was the mooted introduction of a voluntary ombudsman scheme and dispute resolution […]

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    Financial Ombudsman increases award limit to £350,000

    Posted on March 28th, 2019 by Sophia Hanif

    From 1 April 2019, the Financial Ombudsman Service (FOS) can make awards against regulated firms of up to £350,000, which represents an increase of 133%. The following award limits will apply: £350,000 for complaints about acts or omissions by firms which […]

    APPG on Fair Business Banking: Improve SMEs access to justice and establish a Financial Services Tribunal

    Posted on July 12th, 2018 by Jaron Dosanjh

    The APPG on Fair Business Banking launched their highly anticipated dispute resolution report on 11 July 2018.  The report, authored by Kevin Hollinrake MP and undertaken by the Centre for Policy Studies, sets out the position of the APPG on […]