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  • Posts Tagged ‘GRG’

    RBS’ GRG ‘Just Hit Budget’ Memo: ‘let customers hang themselves’

    Posted on January 19th, 2018 by Jaron Dosanjh

    “Rope: Sometimes you need to let customers hang themselves.” A damning 2009 internal memo entitled “Just Hit Budget!” was published on 17 January by the Treasury Select Committee as MPs ramp up their investigation into RBS’s Global Restructuring Group’s mis-treatment of SME’s. […]

    Ross McEwan claims RBS “deeply regret the mistakes made in the past” yet fails to accept critical report’s findings in letter to Nicky Morgan MP

    Posted on November 2nd, 2017 by Sophia Hanif

    In a letter to Treasury Select Committee chair Nicky Morgan MP, Ross McEwan, Chief Executive of the Royal Bank of Scotland Group, speaking about the GRG report, acknowledges that the bank could have “done better” in managing SME customers in financial […]

    Data Protection Act (DPA) Subject Access Request (SAR) to Obtain Personal Data Held by RBS GRG, Promontory, Mazars, the FCA and the BBC

    Posted on September 15th, 2017 by Jenny Julian

    In 2014, Promontory Financial Group and Mazars were appointed by the FCA to prepare an independent skilled persons report into RBS Global Restructuring Group’s conduct, which was produced in September 2016. This report provides a detailed review of the GRG […]

    Court of Appeal to consider permission to appeal in PAG v RBS

    Posted on February 25th, 2017 by Jenny Julian

    Property Alliance Group Ltd (“PAG”) has recently filed leave to appeal to the Court of Appeal against a decision of Mrs Justice Asplin in the High Court in December 2016. The underlying litigation, the outcome of which is being appealed, […]

    The Times: Lawyers launch petition for financial mis-selling tribunal

    Posted on December 19th, 2016 by Jenny Julian

    The Times Brief reports that we have launched an online petition in an attempt to apply public pressure on banks to settle compensation claims for financial product mis-selling. The petition launched on Friday calls on the government to create a […]

    Petition: Establish a Financial Services Tribunal to resolve customer disputes.

    Posted on December 19th, 2016 by M Ali Akram

    Major banks and other financial services institutions are often in dispute with customers who deserve protection. Access to court is costly. The FOS ombudsman scheme is inadequate. The FCA is not equipped to resolve disputes. Tribunals offer scrutiny, justice and […]

    GRG WestRegister took 80% Equity in Bowlplex – Cost Owners £50m; while RBS Profited £9m

    Posted on December 4th, 2016 by Jenny Julian

    RBS has been accused of deliberately destroying small businesses In the past five years, LexLaw has issued more High Court litigation over bank misconduct than all other law firms in the UK By VICKI OWEN FOR THE MAIL ON SUNDAY […]

    The Lawyer: Dentons and RBS accused of non-disclosure of GRG files in High Court claim

    Posted on November 14th, 2016 by Jenny Julian

    In yet another example of disclosure wrongdoing, The Lawyer’s Tabby Kinder reports that Dentons and RBS have been accused in the High Court of deliberate non-disclosure of documents relating to the bank’s controversial Global Restructuring Group (GRG). The allegations were […]

    Flaws in RBS ‘New Complaints Process’ and ‘Complex Fee Refund’ – RBS GRG West Register compensation scheme examined

    Posted on November 11th, 2016 by Jenny Julian

    Royal Bank of Scotland Plc (RBS) have announced a New Complaints Process and Complex Fee Refunds for SME customers who were in their GRG division between 2008 to 2013. However, this process has serious flaws – those businesses that went […]

    RBS Launches a New Complaints Process and Refund of Complex Fees for SME customers in GRG

    Posted on November 8th, 2016 by Jenny Julian

    RBS has announced, with FCA agreement, (1) a new GRG complaints process, and (2) refunds of some fees paid by SME customers in GRG. LIMITATION WARNING: Businesses that were or are affected by the restructuring or turnaround divisions of the […]