Category: GRG Review

GRG RBS WESTREGISTER

GRG Complaints Process Outcomes: What next?

In October 2018, the complaints process closed to individuals with claims against the Royal Bank of Scotland’s notorious Global Restructuring Group. Individuals and SMEs are now starting to receive updates on their complaints with some receiving outcome letters. Your complaint to GRG The complaints process is a…

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Court of Appeal hands down judgment in Property Alliance Group (PAG) v RBS (2 March 2018)

The Property Alliance Group (PAG) appeal against RBS concerning interest rate swaps mis-selling, LIBOR manipulation, and GRG treatment was dismissed by the Court of Appeal in 2018. While PAG lost on the facts, the Court clarified key legal points: banks must exercise valuation rights for legitimate commercial purposes, not maliciously, and duties owed vary by case context. The judgment impacts many pending mis-selling claims, offering guidance on banks’ responsibilities and contractual rights. PAG’s LIBOR manipulation claim failed due to lack of evidence on sterling LIBOR but remains significant for other currencies.

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Letter from the FCA to the Treasury Select Committee detailing FCA powers and regulatory perimeter (30 January 2018)

The FCA regulates authorised firms under the Financial Services and Markets Act (FSMA) 2000, overseeing conduct and prudential standards. It authorises firms, supervises compliance, investigates breaches, and enforces rules via fines, bans, and public censure. The FCA’s remit focuses on “regulated activities,” but it also monitors firms’ overall behaviour, including some unregulated actions linked to regulated firms. It holds senior managers accountable under the Senior Managers and Certification Regime (SMCR). The FCA aims to protect consumers, uphold market integrity, and promote competition, balancing its powers with statutory limits set by Parliament and Government.